Terms of Use and End User License Agreement

ChatUp: AI Chat Bot Assistant

Last updated: August 2026

1. Introduction

These Terms of Use and End User License Agreement (together, the “Agreement”), along with all documents referenced in them, form a legally binding agreement between you as a natural person (“you,” “your,” or “user”) and Lightning Deals LLC, a Florida limited liability company (“Lightning Deals,” “we,” “us,” or “our”), governing your access to and use of the “ChatUp: AI Chat Bot Assistant” mobile application (the “App”), the ChatUp website and web application, and related services (collectively, the “Service”). The App’s title may vary by country and may change without specific notice.

Please read this Agreement carefully before accessing or using the Service. By accessing or using the Service, you confirm that you have read, understood, and accepted this Agreement, which takes effect on the date you first access or use the Service.

If you do not agree with this Agreement, or with any of its provisions, you are not authorized to access, download, install, or use the Service, and you must promptly discontinue use and delete the App from any device in your possession or control.

2. Changes to This Agreement

We reserve the right, at our sole discretion, to change or modify this Agreement at any time and for any reason. We will indicate changes by updating this Agreement and revising the “Last updated” date above, and you waive any right to receive specific notice of each change. It is your responsibility to review this Agreement periodically. Your continued use of the Service after a revised Agreement is posted constitutes your acceptance of the changes.

3. Who May Use the Service

You must be at least eighteen (18) years of age to access or use the Service on your own.

If you are between thirteen (13) and seventeen (17) years of age, you may use the Service only with the permission and under the direct supervision of a parent or legal guardian who has read and agreed to this Agreement on your behalf. Parents and guardians are solely responsible for supervising any use of the Service by minors and for preventing any unauthorized or inappropriate use.

No one under the age of thirteen (13) may access or use the Service under any circumstances.

By using the Service, you affirm that you are at least 18 years old, or an emancipated minor, or have valid parental or guardian consent, and that you are fully able and competent to enter into and comply with this Agreement.

4. The Service

ChatUp presents chat, model, assistant, attachment, voice, search, and planning interfaces. Features vary by platform, version, account, and subscription. Only features shown as available and actually functional in the version you are using are part of the current Service; a catalog label, model name, or preview screen does not promise that a live third-party integration is enabled.

When you submit messages, attachments, or tool inputs, they are transmitted to the third-party AI model provider for the model you selected (for example OpenAI, Anthropic, Google, xAI, or DeepSeek) to generate responses, and the AI Research tool sends your query to AI and search providers to perform live web research. Non-incognito chats that reach the service are stored with your account and can sync across devices; Chat Search searches the local history cache. Incognito chats are not added to history. Generated images and videos are stored in your account Library until deleted. AI Goals, generated plans, progress, and reminder history are stored with your account and processed on ChatUp’s servers. Goal reminders may be delivered through Apple Push Notification service on iOS, Firebase Cloud Messaging on Android, or the browser’s push service when you enable the corresponding device or browser settings.

The Service is provided for general informational, productivity, and entertainment purposes.

5. Your Account

Certain features require a ChatUp account. You agree to provide accurate and complete information when creating your account and to keep it up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us promptly at [email protected] if you suspect unauthorized use of your account.

6. Privacy Policy

Your privacy is important to us. Our Privacy Policy, available at /privacy, explains how we collect, use, store, and share information, including personal data, and is incorporated into this Agreement by reference. By accessing and using the Service, you acknowledge the data practices and the legal grounds for processing described in the Privacy Policy. We may amend the Privacy Policy from time to time; if you disagree with any part of it, you must stop using the Service.

7. License and Intellectual Property

Provided you comply with this Agreement, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, non-assignable, and revocable license to access and use the Service through a compatible web browser and to install and use the mobile App on a supported device that you own or control, solely for your own purposes (the “License”). Mobile use is also subject to the terms of the store from which you obtained the App and the store-specific terms in Section 16.

The Service — including its source code, design, user interface, text, graphics, and other materials, as well as the “ChatUp” name, logos, and other marks (collectively, the “Service Materials”) — is owned by Lightning Deals and/or its licensors and is protected by copyright, trademark, and other intellectual property laws and international treaties. Except for the limited License above, no rights, title, or interest in the Service or the Service Materials are transferred to you. You may not copy, reproduce, distribute, publish, sell, broadcast, or otherwise exploit the Service Materials, in whole or in part, without our prior written permission. All rights not expressly granted in this Agreement are reserved. This Section does not apply to User Content, which is addressed in Section 8.

8. User Content

ChatUp allows you to enter text, attach files of supported formats, and provide tool inputs (collectively, “Input Content”), and it presents responses and other AI-generated content (the “Output Content”). “User Content” means both Input Content and Output Content together.

Ownership. WE DO NOT CLAIM OWNERSHIP OF YOUR USER CONTENT. As between you and us, you retain all rights to your User Content, including the right to use it commercially — you may publish it, incorporate it into other works, reproduce it, distribute it, and profit from it, subject to this Agreement and applicable law.

Our limited license to operate the service. So that we can provide the Service’s available features, you grant us a worldwide, non-exclusive, royalty-free license to host, store, process, reproduce, and transmit your User Content solely as necessary to provide, maintain, secure, and improve those available features and to comply with applicable law. Non-incognito chats that reach the service and generated images and videos are part of your server-side account record and may sync across devices. This license ends when the relevant User Content held in our systems is deleted, except to the limited extent retention is required by law or for backups and security. Locally cached content remains until you clear it separately in each browser and on each device, subject to the behavior of your browser, device, backups, and operating system.

Accuracy; no professional advice. Output Content is AI-generated and may be inaccurate, incomplete, outdated, or misleading. Factual statements in Output Content should not be relied upon without independent verification. Output Content is not, and should not be treated as, professional advice of any kind — including medical, legal, financial, tax, or other professional advice — and is no substitute for consultation with a qualified professional. You are solely responsible for decisions you make based on Output Content.

Non-uniqueness. You acknowledge that Output Content may not be unique and that other users may receive the same or similar output. Output generated for other users in response to their requests is not your Output Content.

Your responsibility for Input Content. You are responsible for all Input Content and represent and warrant that you own it or have all rights, licenses, and permissions necessary to submit it to the Service; that it does not infringe any third party’s rights, including intellectual property and privacy rights; and that it complies with applicable law and this Agreement. You assume all risks arising from your use, sharing, or distribution of User Content, and it is your sole responsibility to ensure your use of User Content complies with applicable laws.

9. Third-Party Technologies and AI Features

The Service processes your Input Content with third-party AI model providers — the provider for the model you select (for example OpenAI, Anthropic, Google, xAI, or DeepSeek) — and the AI Research tool uses AI and search providers to perform live web research. The set of available models and providers can change. Your use of AI features is also subject to the then-current Privacy Policy, which identifies these providers and the data shared with them.

If you share content identified by the Service as AI-generated, you must not represent it as human-generated when it is not. You may not use Output Content in a manner prohibited by any third-party terms that are expressly presented and applicable to the functional feature you use.

10. Prohibited Conduct

You agree not to use the Service in any way that is unlawful, unauthorized, or fraudulent; that is defamatory, harassing, or threatening toward any person; or that infringes the copyright, trademark, database, privacy, or other rights of any person.

In addition, you may not upload, enter, generate, share, or distribute through the Service any content that:

expresses, incites, or promotes hatred based on identity;
harasses, threatens, or bullies an individual;
promotes or glorifies violence, or celebrates the suffering or humiliation of others;
promotes, encourages, or depicts self-harm, including suicide, self-injury, or eating disorders;
is sexually explicit or is intended to arouse sexual excitement, or promotes sexual services;
sexualizes or exploits minors in any way (we report child sexual abuse material to relevant authorities);
attempts to manipulate the political process or is used for political campaigning;
is unsolicited bulk content or spam;
is false, misleading, or deceptive, including content intended to defraud individuals or spread disinformation;
attempts to generate malware, ransomware, keyloggers, viruses, phishing materials, or other software or content intended to cause harm; or
may reasonably be considered illegal, libelous, obscene, hateful, or that encourages violation of any local, state, national, or international law.

This list is not exhaustive. You further agree that you will not: reverse engineer, decompile, disassemble, modify, translate, or create derivative works from the Service or its documentation; rent, lease, lend, sell, sublicense, distribute, or otherwise make the Service available to any third party, or use it to provide services to third parties; circumvent, disable, or interfere with security-related features, usage limits, or access controls of the Service; use automated means to access the Service except through interfaces we provide; or misuse any trademarks or other content displayed in the Service.

We are not responsible for the way you use the Service. We may take any legal measures available to us under applicable law against users who violate this Agreement, and we may suspend or terminate access as described in Section 17.

11. Subscriptions and Charges

The mobile App is free to download, and basic Service features may be available at no charge. Access to certain services and additional features (“Premium features”) requires an auto-renewing paid subscription. Available plans, trial terms, and prices are shown before you confirm a purchase.

Web subscriptions. A web plan may include a trial only when the offer shown before checkout expressly includes one. A payment method may be required. Before you confirm, Stripe Checkout displays the exact price, currency, billing interval, applicable tax, trial terms (if any), and renewal terms. Unless you cancel before the applicable renewal date or trial end, the subscription renews at the billing interval and price shown in Stripe Checkout until canceled. You can manage or cancel a web subscription through Account → Manage billing. Deleting your ChatUp account cancels an active website subscription billed by Stripe.

App Store subscriptions. Payment is charged to your Apple ID account at confirmation of purchase. A subscription automatically renews, and a subscription that begins with a free trial converts automatically to a paid subscription, unless you turn off auto-renewal in Apple ID subscription settings at least 24 hours before the end of the current trial or billing period. Apple may charge the account within 24 hours before the end of the current period. Any unused portion of a free trial is forfeited when you purchase a subscription, where applicable.

Google Play subscriptions. Payment is charged to your Google account at confirmation of purchase. A subscription automatically renews, and a subscription that begins with a free trial converts automatically to a paid subscription, unless you cancel it in Google Play subscription settings before the end of the current trial or billing period. Renewal, grace-period, account-hold, cancellation, and refund timing is governed by the terms Google presents for your purchase and applicable law.

Managing and canceling. Web subscriptions are managed through Stripe’s customer portal, available from your ChatUp account, and are cancelled when you delete your ChatUp account. App Store subscriptions are managed in Apple ID account settings (see https://support.apple.com/en-us/HT202039). Google Play subscriptions are managed at https://play.google.com/store/account/subscriptions or in the Google Play app under Payments & subscriptions. Deleting your account, deleting the App, or uninstalling ChatUp does not cancel an active App Store or Google Play subscription. Cancellation and access timing are governed by the terms shown by the applicable billing provider; no refunds are provided for partial periods except as required by applicable law or that provider’s policies. Refund requests are handled by the store that processed the purchase.

Information we provide about a refund request. When you ask Apple for a refund on an App Store purchase, Apple invites us to provide information about that purchase. Where we respond, we may tell Apple whether the purchase was delivered to your account, whether free access was available to you beforehand, how much of a purchased credit balance you had used at the time of your request, and whether we recommend that the refund be granted or declined. Apple decides the outcome. See our Privacy Policy for what this involves.

We reserve the right to modify, terminate, or otherwise amend our offered subscription plans and pricing at any time, with any price changes applying no earlier than your next billing period.

Your mobile carrier may charge you for data used to download or use the App, including roaming charges; those charges are solely your responsibility.

12. Availability of the Service

The web application requires a compatible web browser and Internet access. The mobile App requires a compatible supported iOS or Android device. We do not warrant that the Service will be compatible with all hardware and software, or that access will be uninterrupted, timely, or error-free. The Service is delivered over the Internet and mobile networks, so its quality and availability may be affected by factors outside our reasonable control. Mobile and browser push remain subject to device permissions, browser support, service configuration, and platform delivery. We may update, change, suspend, or discontinue the Service or any feature at any time without notice. You may stop using the Service at any time; if you no longer wish to use it, you should cancel any active subscription and uninstall any installed copy of the App.

13. Third-Party Websites and Resources

The Service may contain links to third-party websites, services, or resources. We have no control over, and accept no responsibility for, the content, products, or services of any third party. Third-party sites and services are provided for your convenience only, without warranty of any kind. You assume all risk arising from your use of third-party websites or resources, and any questions or complaints regarding them must be directed to the relevant third party.

14. Disclaimer of Warranties

YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE AND ALL MATERIALS, INFORMATION, SOFTWARE, AND CONTENT MADE AVAILABLE THROUGH IT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TECHNICAL COMPATIBILITY, AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT THE SERVICE WILL BE AVAILABLE, UNINTERRUPTED, SECURE, OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; THAT THE SERVICE OR ITS SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR THAT ANY OUTPUT CONTENT WILL BE ACCURATE, COMPLETE, CURRENT, OR RELIABLE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

15. Limitation of Liability; Indemnification

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LIGHTNING DEALS, ITS OFFICERS, MEMBERS, EMPLOYEES, AGENTS, PARTNERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUES, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICE OR THIS AGREEMENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WE SHALL NOT BE LIABLE FOR DAMAGES ARISING OUT OF OR RELATED TO PRODUCTS, SERVICES, CONTENT, OR INFORMATION PROVIDED BY THIRD PARTIES, INCLUDING THIRD-PARTY AI PROVIDERS, AND ACCESSED THROUGH THE SERVICE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THIS AGREEMENT SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US THROUGH THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM AND (B) FIFTY U.S. DOLLARS (US$50). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

You agree to indemnify, defend, and hold harmless Lightning Deals and its successors, assigns, licensees, partners, affiliates, officers, members, and employees from and against any and all claims, liabilities, losses, expenses, and damages of any kind (including reasonable attorneys’ fees) arising out of your use of the Service, your User Content, or your violation of this Agreement or applicable law.

16. Store-Specific Terms

Google Play. If you obtained the App from Google Play, you acknowledge and agree that this Agreement is between you and Lightning Deals only, not with Google LLC (“Google”), and Lightning Deals — not Google — is solely responsible for the App and its content. Google is not responsible for the App, purchases made within it, or providing maintenance or support. Your use of Google Play is additionally governed by the Google Play Terms of Service, and Google handles Google Play purchase refunds under its policies and applicable law.

Apple. If you obtained the iOS App from Apple’s App Store, you acknowledge and agree that: (a) this Agreement is between you and Lightning Deals only, not with Apple Inc. (“Apple”), and Lightning Deals — not Apple — is solely responsible for the App and its content; (b) your License to the iOS App is limited to use on Apple-branded devices that you own or control, as permitted by the App Store Terms of Service; (c) Apple has no obligation to provide maintenance or support for the App; (d) in the event the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the App (if any) to you; to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App; (e) Apple is not responsible for addressing any claims by you or a third party relating to the App, including product liability claims, claims that the App fails to conform to legal or regulatory requirements, and consumer protection or similar claims; (f) in the event of a third-party claim that the App or your possession and use of it infringes intellectual property rights, Lightning Deals — not Apple — is responsible for the investigation, defense, settlement, and discharge of such claim to the extent required by this Agreement; and (g) Apple and its subsidiaries are third-party beneficiaries of this Agreement, and upon your acceptance of it, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary.

You also represent and warrant that (i) you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a “terrorist supporting” country, and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

17. Termination

We may suspend or terminate this Agreement and your access to the Service at any time, at our sole discretion, for any reason, including violation of this Agreement. Upon termination: (a) the rights and License granted to you under this Agreement end immediately, and (b) you must stop all use of the Service and delete any installed copy of the App from your devices. Sections that by their nature should survive termination (including Sections 7, 8, 13, 14, 15, 16, 18, and 19) will survive.

18. Governing Law; Disputes; Class Action Waiver

This Agreement, and all disputes, claims, suits, causes of action, or proceedings between you and us — whether sounding in contract, tort, equity, or otherwise — arising out of or relating to this Agreement or the Service shall be governed by and construed in accordance with the laws of the State of Florida, USA, without giving effect to its conflict-of-law provisions, and shall be decided exclusively by the state and federal courts of competent jurisdiction located in Broward County, Florida, USA, to the exclusion of all other courts and fora, and you consent to the personal jurisdiction of those courts.

Informal resolution. Before filing any claim, you and we agree to first send the other party a written notice reasonably describing the dispute and a proposed resolution, using the most recent contact information available, and to attempt in good faith to resolve the dispute informally for sixty (60) days from receipt of the notice. Nothing requires either party to accept a resolution it is not comfortable with.

Class action waiver. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND WE EACH AGREE THAT ANY DISPUTE WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS, AND YOU EXPRESSLY WAIVE ANY RIGHT TO PURSUE OR PARTICIPATE IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION OR PROCEEDING.

We make no representation that the Service is appropriate or available for use outside the United States. If you access or use the Service from other jurisdictions, you do so on your own initiative and are responsible for ensuring your use is legal and for compliance with all applicable local laws, regulations, and authorizations.

19. Miscellaneous

If any provision of this Agreement is or becomes illegal, invalid, or unenforceable, that provision shall be construed as narrowly as necessary to make it enforceable or, if that is not possible, severed, and the remaining provisions shall continue in full force and effect. You may not assign or transfer this Agreement or any of your rights or obligations under it; we may assign this Agreement without restriction. Our failure to enforce any provision is not a waiver of it. This Agreement, together with the Privacy Policy and any documents incorporated by reference, constitutes the entire agreement between you and us regarding the Service.

20. Contact Information

If you have questions about this Agreement or the Service, or wish to submit a support request, please contact us at:

Lightning Deals LLC Email: [email protected]