I bought a credit pack, but my balance hasn’t changed.

After checkout, the credit packs page waits for the new credits to reach your balance. If it stops waiting before they appear, refresh the page. The credits are added as soon as Stripe confirms the payment.

If they haven’t appeared after a few minutes, email [email protected].

Still need help?

Email [email protected] and we’ll get back to you. Include the email you sign in with so we can find your account.