I paid, but my plan isn’t showing yet.

Your plan starts once Stripe confirms the payment to ChatUp, which usually takes a few seconds. After checkout the studio shows a confirmation and keeps checking; if it stops before your plan appears, refresh Settings → Plan & billing.

Still nothing after a few minutes? Check you’re signed in to the account you paid with, then email [email protected].

Still need help?

Email [email protected] and we’ll get back to you. Include the email you sign in with so we can find your account.